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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hi Sue

Thank you for your help.  Everything went smoothly (as always)
Just to let you know, we started at Poole on 13th July 2009 and completed at Minehead 4th May 2019.  I think you started supporting us in 2010 - always reliable, so many thanks.  We raised a toast to LT at our little celebration on Saturday. 
John Waterton
Added May 6th 2019, 5:53pm

All went exceedingly well.  Thanks for the excellent service.



Added May 3rd 2019, 3:11pm

 Dear Sue 

We have just completed the final leg of the first part of the SWC walk and wanted to say thank you to both you & your driver Mike - great job ! We met a couple of folk along the way who asked how we were ‘doing it’ re luggage  
So you may get some more custom ! 
Best wishes Gill & Andrew Lee
Added May 2nd 2019, 11:00am

 Hi all, I just wanted to say thank you to ‘the team’ at LT.

Your service was impeccable and precise. Everything worked ‘as clockwork’, and ‘as planned’.
Please feel free to use any of my comments for your promotions, and happy to give more , if helpful.
Mike duly dropped bags into my car yesterday, and left a very kind note, to say thanks for the small gift that I had left him, and to wish us a good onward journey.
So, back in Oxford now, and will look forward to using your services again.
Many thanks
Added May 2nd 2019, 10:23am


I want to thank you for taking so good care of our Luggage last weeks.

We had no problems, and everything was fine.

Lots of compliments for the good service,

Ellie Potiek
Added Apr 30th 2019, 3:25pm

Hi Sue.. We've arrived in Westward Ho after a very good week. It was great to have our case waiting for us every day - your drivers have provided a brilliant service.  We'll use you again next year and will recommend you to all friends etc. Thanks again  to you and the drivers,  Mike 

Added Apr 26th 2019, 5:46pm

 Hi Sue!

 Just want to say a HUGE thank you for the service level provided for our recent walk from Minehead to Bude.

 Everything ran like clockwork. We will definitely use the service again next year when we plan to walk from Bude to Lands End.

Added Apr 23rd 2019, 10:57am

 Dear Sue, 

Just to say thank you for the little note that your driver left for us on our final leg of the South West Coast Path.    It feels strange to have completed the 630 miles but you may not be rid of us yet as we may well do Pembrokeshire next!    Your firm has been a great help and extremely reliable.   Both my friend Lindsay and I wish to thank you and all those involved. 

Best wishes, John
Added Apr 16th 2019, 3:11pm

 Hello sue

 A quick note to say thanks for impeccable service last week with all the luggage moves.

 Planning another trip at end of May so will be in touch.


Regards, Graham
Added Apr 15th 2019, 10:51am

Hello, thank you for your efficient LT service on the Cornish path route this week.

Susan Cannon
Susan Cannon
Added Apr 6th 2019, 10:53am