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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hello Sue and Staff,

Thank you so much for everything. When we stayed at Tregeraint House, Sue mentioned that she worked with companies that used your services and that she knows you.
All the best,
Marianne and Pat
Added May 23rd 2018, 10:00am

 Thanks for your excellent service. All without a hitch. 

Regards Paul
Added May 22nd 2018, 10:14am


Just to say thank you for such an excellent service, as always. It makes walking the Coast Path a much more pleasant experience not carrying everything

Both Peter and Tony offerd a friendly welcome and departure at the stations

Hope to be on the next section in the Autumn.

Best, Ray.
Added May 20th 2018, 10:13am

 Dear Sue,

Thank you so much for your assistance with our booking last month, we had a brilliant time and the transfers were so very efficient. The driver left us such a kind note at the end we were sorry not to have met him. 

We enjoyed it so much that we would now like to book up another leg between Westward Ho and Bude between 16th and 23rd July. I planned itinerary is attached and

 I would be obliged if you could please confirm availability and cost.
Thank you, Gill Allen
Added May 17th 2018, 9:08am


Hi Sue

We have now completed our walk around the SWCP - 630 miles in 5 years - 6 legs! Throughout that time you have transferred our bags from Pub to B and B without any problems. Our bags have always arrived before us enabling a change of clothes on those odd wet days! We would like to thank you and you driveres for such superb service - we have recommended you many times!


Kind regards John Loader and the Leathwoods (we take it
Added May 8th 2018, 3:00pm

 Dear Sue, 

Just a quick email to say thank you for organising the transfer of my bag on my recent walk on the Jurassic coast. It all operated without any hitch and in my opinion represented very good value for the service. 

I would be happy to recommend your service to anyone who is considering walking any stretch of the SWCP. 

Many thanks, Peter
Added May 2nd 2018, 9:11am

 Hi Sue, 

once again it seemed us like a miracle that all luggage transfers during our hike from Penzance to Par performed without any misfortune. Every evening we were happy to see our suitcases safe in the right accommodation. Your business is really well organised and we highly appreciate this job. 

Kind regards, Manfred Korff
Added Apr 30th 2018, 8:51am

 Thanks another year of impeccable service!

Added Apr 23rd 2018, 10:29am

 Hi Sue,

I just wanted to thank you for the excellent service. The luggage transfer was in time an absolutely without any complications. 

So, once again: Thank you.

Kind Regards, Sebastian
Added Mar 31st 2018, 5:51pm


Just wanted to say thank you for your excellent service this week. Our bag has always been there when we arrived, and good communication with the Airbnb owners made things very easy for them.
Will definitely use you in the future!


Sarah and Tim
Added Mar 19th 2018, 11:15am