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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hi Sue

Hope you are well. Just a quick note to say thanks to your team for transferring our kit and hope Mikes back is still in one piece.
Kind Regards
Added Jul 4th 2019, 4:37pm


I had such a great trip - thanks for all your invaluable help, such a great service! Will be back next year.
Best wishes Jessica
Added Jul 2nd 2019, 11:36am


We walked from Padstow to St Ives last week and used your company to move our cases on each day. I just wanted to say a huge thank you! Every day our bags were at our accommodation when we arrived. Everything went perfectly, which was a huge relief as we were absolutely shattered each night! Having heard about how much we enjoyed our walking holiday, several of our friends are tempted to do the same. We will most definitely be recommending your services to them. 

Thank you again.

Liz and Nick Williams
Added Jul 2nd 2019, 11:01am

 Good morning - just a quick email to say a huge thank you for, yet again, an excellent service on the South West Coast Path. I hope this season is a good one for you.

All Good Wishes, 

Carol Grant
Added Jul 2nd 2019, 9:35am

Just finished walking St Ives to Plymouth arranged by Encounter Walking with luggage transfer organised by you. Wanted to say thank you for such an efficient service, without which we wouldn't be able to have this kind of a holiday. Over 2 years you've now moved our bags from Minehead to Plymouth. Please thank your drivers for their good work. 

Christine Taylor
Added Jun 28th 2019, 1:05pm

Thank you very much for your little note today thanking me for using LT but it is the other way round - I should be thanking you. The service was excellent (again), with my case arriving safely and on time every day. I met a couple of the drivers, both of whom were very friendly. I particularly wanted to thank you for your very speedy phone response to my email about my b and b in Bigbury. It was very good of you to get back to me so quickly out of office hours.

I have had a great time and look forward to using you on my last leg of the Path next year
Many thanks.
Christine Stewart
Added Jun 26th 2019, 5:01pm

 Hi Sue and Mike

We enjoyed very much this kind of travelling and it won't be the last one. Arrived around midnight by 25 0C!
Best wishes 
Added Jun 26th 2019, 9:43am

 Dear Sue

We just wanted to say a big thank you for providing such a good service from start to finish. You were easy to deal with and we would highly recommend you.

With warm wishes

Added Jun 25th 2019, 3:28pm

 Hello Sue

Very good service last week.
Keith Sale
Keith Sale
Added Jun 22nd 2019, 2:03pm

 Hello all,

Thank you for your great service. Everything worked perfectly! We had a beautiful hike.
Best regards 
Markus Ehm
Markus Ehm
Added Jun 22nd 2019, 2:02pm