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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hello Sue and others, we finished the Pembrokeshire coastpath. We were glad with your service. Thank you very much for carrying our luggage! Greeetings Frits and Lianne from Holland

Greeetings Frits and Lianne from Holland
Added Jun 9th 2019, 9:43am

Thank you Sue.

Amazingly, we have now completed the SWCP!  Proud and yet sad as well - it has been a wonderful series of holidays over the last six or seven years (we can't remember when we started!), and we are sorry to finish.

Luggage Transfers has been with us all the way, and done a brilliant job (both showing us good places to book and taking our luggage around, never a lost bag or anxious moment!) - we couldn't have done it without you!  So thank you very much indeed!
With very best wishes, Penny & Matt Andrews
Added Jun 6th 2019, 12:19pm

 Hi Sue

I just wanted to let you know that everything worked perfectly with our bag transfers and we were very happy with the service.
And the taxi we booked through you was great too.
Thanks very much for all your help.  We'll be doing another week in September so will be in touch in due course.
Kind regards, Debbie
Added May 31st 2019, 9:45am

Hi Sue,

Got back last weekend from walking the latest leg of the SW coastal path (St Just to Falmouth) so many thanks to you and your team for once again providing such an excellent luggage transfer service - it's always comforting to know your luggage will await you at your next overnight stop particularly after you've had a long, hot, hard day on the trail !! 
Kind regards,

Added May 30th 2019, 4:46pm

 Hello Sue

We would like to thank you for the excellent service you provided to us during our walk along the coastal path in Cornwall
This is a 10 out of 10 it can't be better, we are delighted about this super service well done!!  Once more thank you so much for your excellent and super organized service
Take care and have a good time
Many greetings
Rolf & Renate Teuscher!!

Rolf & Renate Teuscher
Added May 29th 2019, 3:34pm

Re Lt Taxis

Sue - just a little bit of feedback for you. We've used your services a few times and the latest, this week, was perfection. Rob (Lizard Taxis) picked us up a few minutes early at Coverack and gave we Devonians a lot of local info on our way to Porthallow. 

A superb service from all involved - from you in the office to the drivers themselves.
John Patston
John Patston
Added May 24th 2019, 6:10pm

 Hello Sue, 

thanks a lot to you and your drivers for the transfers. It worked great. :-))
Many greetings, Manuela Eble
Added May 24th 2019, 11:19am

 Just to say many thanks for the great service whilst walking the SWCP from Par to Salcombe.

Karen Woolley
Added May 23rd 2019, 6:10pm

 Hi Sue

Thanks for Luggage Transfer's brilliant, friendly service. They even retrieved my mobile phone that I'd left behind at my previous night's accommodation -- so kind and helpful!


Added May 23rd 2019, 9:40am
Hi Sue,
Just to say a big thank you for facilitating the transfer of our luggage during our recent walk along the Pembrokeshire Coast Path. We completed it at St. Dogmaels on Monday.
I believe Colin was responsible for organising there.  Grateful if you could pass on our thanks to him and his team. This all helped to make our trip memorable and stress-free!
Kind regards, Mike Fox
Added May 17th 2019, 11:00am