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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Dear Sue

We have returned home from our very
lovely 2 week walking holiday along the
Pembrokeshire Coast Path. The holiday
was beautiful, stunning scenery and
gorgeous weather. We also had the
confidence of knowing our bags were
collected and delivered promptly every
day without any hiccups and we never
managed to beat their arrival despite
setting off very early each day to try
and beat the soaring temperatures! The
fact we had used luggage transfers
meant we only had to walk each day with
a small day sac and enjoy it more than
endure it! Thanks very much to you, all
the drivers involved and Colin.
We'll be in touch regarding the two
John and Jo Brady.
Added Jul 6th 2018, 2:44pm

 Hi Sue,


you’ve done really a great job.

Thank you very much for your professionel work.

All the best from Mirjana Boric
Added Jun 27th 2018, 2:24pm

 Hi Sue. Thanks once more to LT for your excellent arrangements on the SWCP, including the taxi back to Plymouth. Four years and 430 miles down, two years and 200 miles to go!. We will be in touch in due course regarding next year's booking.

Nick Philpott and David Eno
Added Jun 27th 2018, 12:57pm
Hi Sue,
I am now back from my walking tour on the South West Coast Path. I enjoyed it very much. This was also due to your excellent service. Absolutely reliable – thanks a lot. Next time when I am on a walking tour in the South West I will definitively use your services again.
Take care! Carola
Added Jun 27th 2018, 10:20am


Thank you for an excellent service last week. It makes walking so much easier! We also received good reports, from the proprietors of the accommodation we used, about your staff. They commented on your friendliness and helpfullness.  We will be using your service again soon. 
Many thanks, Heather
Added Jun 25th 2018, 1:52pm

 Hello Sue

Have now returned from this year's Cornwall walk. Just like last year the luggage transfer process was excellent and everything worked very smoothly - just like magic - you leave the bags in one place in the morning and there they are waiting for you on arrival at the next. Brilliant! Many thanks!
Added Jun 25th 2018, 12:11pm

 Hi Sue,

Just finished the last bag transfer; got to say, all went without a hitch. Thanks very much to you and your team for making this as seamless as it should be. 
Will definitely recommend your services, and get in touch in the years to come.
Regards, David.
Added Jun 22nd 2018, 3:45pm

 Dear Sue,

  I just wanted to thank you for the excellent service we received last week during our cycle ride doing the Devon Coast to Coast.

 Everything went faultlessly. One day we were the first pick-up, and I received a phone call the evening before to inform us which was appreciated. The guy arrived exactly when he said he would, at 0915hrs.

 Thanks once again. I would definitely use your service again. 

Many thanks, Rom Zbieranowski
Added Jun 22nd 2018, 3:18pm

 Hi Sue and Carol

Just a quick note to say thank you for your excellent service on our walk last week -
and the little Thank you card left by the driver (as usual never seen!).
Best wishes, Neil Parkinson
Added Jun 22nd 2018, 12:18pm

 Hi Sue

I just wanted to thank everyone at luggage transfers.  Right from the beginning when I first found your website it was so clear and easy to understand and with so much information.
At the end of a days walk it was always great to see my case! Also to know it would be there and not have to worry about anything as it was the first time I'd undertaken a trip like this. In talking to people I met along the path I recommended your service many times to those who were unaware of it.
I shall definitely be back next year to continue along the SW Coast path.
With grateful thanks, Pauline Russell
Added Jun 20th 2018, 1:17pm