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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hi Sue,

 Just wanted to drop you a short note to say thank you for the courteous and efficient service you provided and the prompt pickups and deliveries experienced during our walks.

 Enjoy the summer,

Best Wishes, Vince and Anne Maroney.
Added Jul 17th 2019, 11:37am

 Hi Sue, 

We used Luggage Transfers in May when we walked the first section of the coast path from Minehead to Westward Ho! and we were very impressed with the service. We never actually saw the drivers, that part just worked really well, but talking to our various accommodation providers we got nothing but positive feedback on their courtesy and efficiency. The hand written note left with the luggage at our last drop off was a nice touch. 
We are looking forward to our walk in September knowing that our luggage transfers are in good hands.
Best regards Mick
Added Jul 17th 2019, 10:36am

 Dear Sue

Booking ref PVT 125881
Belated thanks for the efficient service on the bag delivery back in June. I don’t do 
formal feedback etc but please pass on my thanks to Chris and the team.
Regards JW
Added Jul 17th 2019, 9:11am

 Hi Sue and team

Just a note to commend LT on a super efficient and reliable service. It made our holiday even more enjoyable. 
Thanks again 
Will be in touch again next year 
Keith & Jean 
Keith & Jean
Added Jul 11th 2019, 5:42pm

Your staff have all been superb with excellent & friendly communication.

Kind regards 
Richard Craft
Richard Craft
Added Jul 11th 2019, 5:24pm

 hi Sue,

I just got home again and just wanted to thank you and the team for the excellent service! Without fail my bag would magically be at my destination every day when I got there🙂.

I hope to walk the other half of the coast path in the future as well and will then definitely use your services again.
thanks again, kind regards, Alette
Added Jul 11th 2019, 10:47am


Many thanks for the recent service you gave....1st class and would definitely recommend 

Many thanks Darren
Added Jul 10th 2019, 9:49am

 Hi Sue,

We have just got home from a great trip that was made even better by the fantastic service we received from your company. Our luggage turned up on time each day even when one of your drivers had the mis fortune of an accident. We hope he got it sorted ok. 
Hopefully you can do the transfers on the next instalment of our adventures.
Many thanks, Dave & Corinne Webb
Added Jul 10th 2019, 9:05am

 Hi Sue

Just to let you know that everything went well with the Coleridge Way walk.  Thank you very much for organising all the luggage transfers for us which went seamlessly.
Kind regards, Bryn
Added Jul 9th 2019, 10:02am

 Hi Sue

Just a quick note to thank you and your team for the splendid service you provided (yet again)
as we completed the SWCP. You must employ fairies as we never saw anyone, but our luggage 
was always awaiting us when we arrived at our various destinations.
The service you have provided us with during our two walks to complete the SWCP has been
 truly amazing. Thank you once again
Kind regards 
Terry & Linda Charker
Terry & Linda Charker
Added Jul 4th 2019, 6:15pm