Testimonials on our Baggage Transfer Service
What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.
Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........
Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month! These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!
We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.
Here they are, every one of them...... Some of them will make you smile!
Thank you for an excellent service with the luggage transfers.
My wife and I returned from our holiday yesterday and we are once again very grateful for your faultless service. We plan to walk another, final, section next year so plan to be in touch again in due course.
Many thanks to you and your team.
Dear Carol And Sue,
Thank you for your service everyday during our walk along the South West Coast Path. IT was Nice to find our luggage everyday in time at our new address.
Hi Colin and Sue,
Thank you so much for taking our bags on the trail. We have had A wonderful hassle free holiday. Everything has been perfect.
This is to say thank you for all you did to make our Lands End to Plymouth walk so successful - we couldt have done it without you and your team. We had a fantastic time, completing the whole 155 miles and enjoying almost all of them! The weather was very good and the views were wonderful. Everything went exactly to plan, despite the various late changes we needed to make, and my fellow walkers were very impressed with your efficiency. All of the accommodation providers I spoke to were also very happy with the arrangements, with just one exception. 4 of us stayed at the Old Bakery in Kingsand. Chris, who owns it, didnt get a call beforehand about the luggage arriving. He knew he was expecting some so he called Luggage Transfer, who said they had no record of us! It normally wouldnt have been a problem, but the Bakery is closed on a Thursday and they were going to be out for the day. As it happened, they were delayed and the luggage arrived while they were still on the premises, but only by chance. It may be that the driver, knowing it was a cafe, expected it to be open and so didnt call, but I think Chris would appreciate being contacted for any future drop-offs. I will be writing a glowing testimonial on the website and encouraging any walkers I know to use your service as you are so brilliant! I hope you have a busy and profitable summer - plus some time off to enjoy your lovely county,
FAO Sue Mitchell