Testimonials on our Baggage Transfer Service
What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.
Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........
Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month! These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!
We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.
Here they are, every one of them...... Some of them will make you smile!
Just finished walking St Ives to Plymouth arranged by Encounter Walking with luggage transfer organised by you. Wanted to say thank you for such an efficient service, without which we wouldn't be able to have this kind of a holiday. Over 2 years you've now moved our bags from Minehead to Plymouth. Please thank your drivers for their good work.
Thank you very much for your little note today thanking me for using LT but it is the other way round - I should be thanking you. The service was excellent (again), with my case arriving safely and on time every day. I met a couple of the drivers, both of whom were very friendly. I particularly wanted to thank you for your very speedy phone response to my email about my b and b in Bigbury. It was very good of you to get back to me so quickly out of office hours.I have had a great time and look forward to using you on my last leg of the Path next year
Hi Sue and Mike
We just wanted to say a big thank you for providing such a good service from start to finish. You were easy to deal with and we would highly recommend you.
With warm wishes
Big big thanks to the great luggage transfer man who took our bags for us as we walked the Dartmoor Way. Brilliant service.
We've COMPLETED the south west coast path!! At one point during our last week it looked unlikely due to the rain and wind but in the end we did manage to complete the path. It has taken eight years with Luggage Transfers moving the bags throughout without a hitch. We literally couldn't have done it without you so thank you very much to all the team.
We have been impressed with the service and happy to recommend it to those we met along the way. It is particularly notable that the accommodation owners are also very complimentary about the service, which makes it easier to ask them to accept our bags. Finally, thanks for the note left with our bags at our final destination - a very nice touch.
We wish you and your staff every success.
To Chris and team
Thank you so much for your lovely note and your excellent service. This is the second time I've used Luggage Transfers. I can't praise you enough. Think you're all brilliant!I'll be back again next year.
Just to say thanks to you and Mike and the rest of the team for the excellent service on our four day trip along the SWCP. Despite a few downpours en route (!), my friend and I had great fun hiking from Porlock to Braunton and we never once had to worry about our bags. Each night they were ready and waiting for us at the nightâs lodgings. We stayed at a number of Airbnbs including a few that had never previously heard of the service but all the hosts spoke highly of your company afterwards and we had no problems at all.