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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

Your staff have all been superb with excellent & friendly communication.

Kind regards 
Richard Craft
Richard Craft
Added Jul 11th 2019, 5:24pm

 hi Sue,

I just got home again and just wanted to thank you and the team for the excellent service! Without fail my bag would magically be at my destination every day when I got there🙂.

I hope to walk the other half of the coast path in the future as well and will then definitely use your services again.
thanks again, kind regards, Alette
Added Jul 11th 2019, 10:47am


Many thanks for the recent service you gave....1st class and would definitely recommend 

Many thanks Darren
Added Jul 10th 2019, 9:49am

 Hi Sue,

We have just got home from a great trip that was made even better by the fantastic service we received from your company. Our luggage turned up on time each day even when one of your drivers had the mis fortune of an accident. We hope he got it sorted ok. 
Hopefully you can do the transfers on the next instalment of our adventures.
Many thanks, Dave & Corinne Webb
Added Jul 10th 2019, 9:05am

 Hi Sue

Just to let you know that everything went well with the Coleridge Way walk.  Thank you very much for organising all the luggage transfers for us which went seamlessly.
Kind regards, Bryn
Added Jul 9th 2019, 10:02am

 Hi Sue

Just a quick note to thank you and your team for the splendid service you provided (yet again)
as we completed the SWCP. You must employ fairies as we never saw anyone, but our luggage 
was always awaiting us when we arrived at our various destinations.
The service you have provided us with during our two walks to complete the SWCP has been
 truly amazing. Thank you once again
Kind regards 
Terry & Linda Charker
Terry & Linda Charker
Added Jul 4th 2019, 6:15pm

 Hi Sue

Hope you are well. Just a quick note to say thanks to your team for transferring our kit and hope Mikes back is still in one piece.
Kind Regards
Added Jul 4th 2019, 4:37pm


I had such a great trip - thanks for all your invaluable help, such a great service! Will be back next year.
Best wishes Jessica
Added Jul 2nd 2019, 11:36am


We walked from Padstow to St Ives last week and used your company to move our cases on each day. I just wanted to say a huge thank you! Every day our bags were at our accommodation when we arrived. Everything went perfectly, which was a huge relief as we were absolutely shattered each night! Having heard about how much we enjoyed our walking holiday, several of our friends are tempted to do the same. We will most definitely be recommending your services to them. 

Thank you again.

Liz and Nick Williams
Added Jul 2nd 2019, 11:01am

 Good morning - just a quick email to say a huge thank you for, yet again, an excellent service on the South West Coast Path. I hope this season is a good one for you.

All Good Wishes, 

Carol Grant
Added Jul 2nd 2019, 9:35am