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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hello Sue,

We have just finished the SWCP all 630 miles of it. (Over 5 years not all at once!!!!) You have transported our luggage from Minehead to Poole and have never once let us down. It has been a brilliant service. All our accommodation speak highly of you and its been reassuring that you have been at the end of the phone if needed. Thank you again. Hope to speak to you again for our next hike.

Best wishes, Margaret and Tony Davis
Added Sep 24th 2019, 9:50am


Thank you very much. Please also thank Sue for me. You all have been very helpful and responsive, and I appreciate that our luggage arrives each transfer. 
Debby Dungan
Added Sep 21st 2019, 6:44pm

 Having returned from our visit to Dartmouth/Slapton I want to pass on a note of thanks to LTTaxis and to the driver who transported us on Friday Evening.  All went smoothly from a pretty remote Farm rental property.  Well done.  I will recommend you both in future.

Regards, David.
Added Sep 19th 2019, 12:35pm

 Good morning 

I just wanted to say thank you for the great service and help this week..  I go home today sadly, but I can’t wait to return to continue my walk.
All the best
Added Sep 16th 2019, 10:30am

 After returning from Cornwall again, I would like to thank you and your company for the excellent service with our bags, all went smoothly and a great company to work with, see you again in 2 years time for the next stage!

Tony Lennox 
Tony Lennox
Added Sep 16th 2019, 10:21am

 Hi There

thanks for a super service!
Much appreciated.
Added Sep 11th 2019, 5:27pm

 Hi El

We didn’t need the extra bag at all as it turned out!  Plenty of space in just one – no idea what extra paraphernalia I have carried in the past!  Just wanted to say another big thank you to you and your team including all the wonderful taxi drivers.   Our luggage was thankfully always there waiting for our arrival.   We had such a lovely time – I didn’t want to come home and can’t wait to return in May next year to do the last leg.  Then who knows, we may do it all again!!

Best Wishes, Sue
Added Sep 11th 2019, 10:16am

 Hi, just wanted to thank you for a very efficient service. Our luggage was where we wanted it every night!  Brilliant, we'll be using you again when we get back on the track.

Thanks again, Sarah
Added Sep 9th 2019, 9:57am

 Also, want to say how impressed we have been with the efficiency of your service this week.  Thank you!

Added Aug 10th 2019, 9:10am

 Hi Sue,

We finished our long Distance walk in Devon a couple of weeks ago, this is the third time you have organised our bag transfers and we’d like to say what an excellent service you provide – We have at least two more LD walks planned for the future in the South West and we will certainly be in touch with you when they come round. We never have any fears that our bags will turn up and be waiting for us after a long days walk and we also appreciated the thank-you note left with our bags on the last day – a nice touch.

This is just a short note to say a big ‘Thank-You’ for your contribution to all our very enjoyable walking holidays in Cornwall & Devon.

I’ll be in touch for 2021 as it’s the Pennine Way for us next summer,

Thank you again, Paul & Dave
Added Jul 30th 2019, 10:21am