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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hi Sue,


you’ve done really a great job.

Thank you very much for your professionel work.

All the best from Mirjana Boric
Added Jun 27th 2018, 2:24pm

 Hi Sue. Thanks once more to LT for your excellent arrangements on the SWCP, including the taxi back to Plymouth. Four years and 430 miles down, two years and 200 miles to go!. We will be in touch in due course regarding next year's booking.

Nick Philpott and David Eno
Added Jun 27th 2018, 12:57pm
Hi Sue,
I am now back from my walking tour on the South West Coast Path. I enjoyed it very much. This was also due to your excellent service. Absolutely reliable – thanks a lot. Next time when I am on a walking tour in the South West I will definitively use your services again.
Take care! Carola
Added Jun 27th 2018, 10:20am


Thank you for an excellent service last week. It makes walking so much easier! We also received good reports, from the proprietors of the accommodation we used, about your staff. They commented on your friendliness and helpfullness.  We will be using your service again soon. 
Many thanks, Heather
Added Jun 25th 2018, 1:52pm

 Hello Sue

Have now returned from this year's Cornwall walk. Just like last year the luggage transfer process was excellent and everything worked very smoothly - just like magic - you leave the bags in one place in the morning and there they are waiting for you on arrival at the next. Brilliant! Many thanks!
Added Jun 25th 2018, 12:11pm

 Hi Sue,

Just finished the last bag transfer; got to say, all went without a hitch. Thanks very much to you and your team for making this as seamless as it should be. 
Will definitely recommend your services, and get in touch in the years to come.
Regards, David.
Added Jun 22nd 2018, 3:45pm

 Dear Sue,

  I just wanted to thank you for the excellent service we received last week during our cycle ride doing the Devon Coast to Coast.

 Everything went faultlessly. One day we were the first pick-up, and I received a phone call the evening before to inform us which was appreciated. The guy arrived exactly when he said he would, at 0915hrs.

 Thanks once again. I would definitely use your service again. 

Many thanks, Rom Zbieranowski
Added Jun 22nd 2018, 3:18pm

 Hi Sue and Carol

Just a quick note to say thank you for your excellent service on our walk last week -
and the little Thank you card left by the driver (as usual never seen!).
Best wishes, Neil Parkinson
Added Jun 22nd 2018, 12:18pm

 Hi Sue

I just wanted to thank everyone at luggage transfers.  Right from the beginning when I first found your website it was so clear and easy to understand and with so much information.
At the end of a days walk it was always great to see my case! Also to know it would be there and not have to worry about anything as it was the first time I'd undertaken a trip like this. In talking to people I met along the path I recommended your service many times to those who were unaware of it.
I shall definitely be back next year to continue along the SW Coast path.
With grateful thanks, Pauline Russell
Added Jun 20th 2018, 1:17pm

 Hi, this is Rosemary Abrey, from Romford.

I have just used your services recently 1st - 14th June.
Thank you again for your wonderful efficient service, we never have to worry that our luggage won't be at our next lodgings,
nearly all our accommodations along the route have said that they have had a phone call  from yourselves so they know exactly when you will be going to them.
This is our 3rd year, and have only about another week's walking to do, so will be contacting you again soon!
Thank you again.
Added Jun 19th 2018, 9:31am