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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

Dear Sue

Just a quick note to say thank you for the brilliant luggage transfer service. It worked all very well and we were really happy to have such a reliable service. 
I would be glad to recommend your company to whoever would like to do the walk and would be in need of the transfer service. 
Kind regards, Angela
Added Oct 22nd 2018, 9:07am

Hi sue

I want to let you know that i had a very nice stay in Cornwall. I gave myself such a present, to ask luggage transfer to bring my big backpack to all my stayings. It was much more a pleasure to walk without. I will recommend you to people I hear they like to walk there too.... wish you all the best and thanks for all your help.
mirjam van der ende from leiden holland
Mirjam van der Ende from Leiden Holland
Added Oct 21st 2018, 11:12am

 Hi Just wanted to say thanks for your excellent service, I had a great three days cycling around Cornwall.

Cheers Graham
Added Oct 11th 2018, 11:03am

 Dear Sue

Just a quick message to say thank you for making all our luggage transfer and taxi arrangements at the weekend. Everything went very smooth and gave us much more time for walking -beautiful weather too- and we even spotted a pod of dolphins on the last day!

Thanks again and kind regards, Ellen
Added Oct 8th 2018, 11:57am

This is a massive THANK YOU to Sue and all the team of drivers. We have used your services for the last 3 years on 4 separate holidays and never fail to be amazed how efficiently it all works! We never have to worry if our bags will be at our next accommodation, most of the B/B providers mention that the driver has contacted them. Everything works so well. We have finished the Path now and enjoyed every minute of it thanks to your excellent service. Thanks again.

Rosemary Abrey
Added Oct 6th 2018, 9:57am

 We have used Luggage Transfers over the last four years for all our transfers as we completed the SW path. Sue and the team have been great throughout and provided a superb, friendly service. There have been up to nine bags going to multiple locations for some of our transfers and they have always turned up on time to the right place. If only all organisations provided such excellence. Thanks again Sue, the team and the drivers. 

Steve Parnell and all the gang.
Added Oct 4th 2018, 11:02am

 Good afternoon, 

Just wanted to say how pleased we were yet again with the service provided by your company.  This is the third year we have used Luggage Transfers and each year everything has been perfect, including the communication beforehand, as well as the actual transfer of our suitcases.  Our walks along the South West Coast Path are made so much more enjoyable knowing that we can rely on you to provide such an excellent service.


Thanks again, Mary and Nick Duer-Duncombe
Added Oct 3rd 2018, 3:41pm

 Hi Sue,

 We just wanted to say how brilliantly the luggage transfer worked for us last week on north part of Two Moors Way. Jim was always efficient and very friendly when we met him on Exmoor.
A beautiful few days walking made even better by your service.
Thank you, Mary Gambrill
Added Oct 2nd 2018, 9:20am

 Dear Sue

Just a short email to thank you so much for arranging the transfer of our luggage.  You and the drivers give an excellent service.

Paul and Sue Everatt
Paul and Sue Everatt
Added Sep 29th 2018, 4:04pm

 Hi Sue,

Just a quick email to say thank you for the excellent professional service you and your team provided in transferring our luggage on our first stage of the South West Coast Path (Minehead to Westward Ho!). We thoroughly enjoyed the walk and are already making plans for the next stage in April next year. We will, of course, be using Luggage Transfers again! 

Thank you once again. David Hughes
Added Sep 26th 2018, 10:18am