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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Just to say thank you very much for your great service.

It has all been very well organised and efficient.  We made it from Newquay to Marazion and had a great time. 
Added Oct 3rd 2020, 8:57am

 Hi Everyone

A belated thank you for your excellent help on our recent SW coast path walk. We had a fantastic week and everything worked perfectly. It was wonderful every evening to find our tents waiting for us after a long day of walking. Thanks very much to the drivers and to the people in the office.

We can’t wait till next year and our next trip!

Many thanks
Sue Carline

Sue Carline
Added Oct 2nd 2020, 9:24am

 Hi Rhianne and Sue,

I just wanted to thankyou very much for the seamless transfer of our luggage. Special thanks to Peter for delivering our bags to the Airbnb in Bude,  I was so relieved to find them there as I know such deliveries aren’t always straightforward.

No doubt we shall be asking for your help in the future!
Best wishes 
Added Oct 2nd 2020, 9:19am

 Just wanted to say thank you for your flawless luggage service. The best I have used on UK walks

Added Sep 30th 2020, 11:06am

  I used your services recently on our SWCP walking holiday, and everything worked flawlessly.

Suzanne Gibson
Added Sep 25th 2020, 5:02pm

 Hi Rhianne

I just wanted to thank you so much for such a great service! It makes the walking so enjoyable, rather than being a chore if I was carrying my rucksack! Please thank Paul too for being at Teignmouth. I’ve had a wonderful few days and so lucky with then weather. Now about to get on train back home!
Best wishes Jessica Carlton
Added Sep 21st 2020, 2:57pm

 To all at Luggage Transfers

We were delighted to finish our 630 mile journey at South Haven Point on Sunday. The sun really shone for us!
Over the last 4 and a half years we have taken 47 days to cover the distance and you have transported our luggage for almost all of those transfers (friends and family did a few). In all that time there were no problems, no errors, no delays, no mistakes on the part of Luggage Transfers. The whole process seems to work so smoothly and enabled us to walk without any stress or concern that our luggage might not make it to our destination. After a long day on the path there is nothing better than to arrive at your overnight accommodation and see your luggage waiting there for you! The various B&B / hotel / pub owners are always very complimentary about the drivers who deliver the luggage - they are mystery people who we never got to see, so thanks to them as well.
So, a huge thanks to all of you for running a very well organised and efficient service. I don't think we could have done the SWCP without you!
Sally Ward
Added Sep 20th 2020, 5:08pm

Thanks again for all your help, you have made the second part of my journey along the coast so much better and taken all the hassle away from me. 

I will certainly recommend you to anyone I speak to and use you on my next trip to the South West. 
Stewart Harkness
Added Sep 20th 2020, 5:07pm

 Just to say that your service worked beautifully and made such a difference to our walking. Thanks so much 😊

Added Sep 11th 2020, 3:51pm


Hello luggage transfers
Just wanted to say a big thank you for ensuring our luggage was safely delivered and collected on our recent booking with you.  We appreciated the little note from Mike 😀
We had a wonderful time walking part of the South West Coast Path and we are now planning our next section.
Thank you for your help
Kim Legg

Kim Legg
Added Aug 15th 2020, 9:37am