Testimonials on our Baggage Transfer Service
What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.
Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........
Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month! These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!
We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.
Here they are, every one of them...... Some of them will make you smile!
Dear Sue and team,
Thank you so much. We were really pleased with the way that all the transfers worked, it is great when you can be sure that your bags have arrived before you get to your destination. We certainly needed some clean clothes, we did get very muddy last week!
Kind regards, Lucy Morton
I am just writing to thank you for the excellence of your service. I particularly appreciated Chris giving me a lift back to Perranporth on Friday, saving me 2 hours on my journey home.
I shall certainly use you again on the SWCP and the Two Moors Way,
Thank you for the excellent service you gave us both before and during our walk which was very much appreciated by Sarah and I. Thank you in particular to Debbie for helping us out when we had a bit of an issue in St Ives - which was totally my fault - but very expertly handled by Debbie in sorting us out! Many thanks.
Dear Sue & all at Luggage Transfers,
Many thanks once again for all your help in arranging our luggage transfer and for a fabulous, well organised service on what was our last section of the SWCP. We shall miss doing it. Hope to use your great service again one day. Cheers Phil Greet
Hi Sue, Pearl, and all the drivers who schlepped our bags around for 12 days,
Hello, Sue, El, all drivers, and everyone,
Thank you so very much for transferring my/our luggage the past three months. I really appreciate how my/our luggage was always at the accommodationswhen we arrived. I also appreciate all the quick responses over email when I either changed the number of bags, or changed an accommodation location, etc.
And thank you for the congratulations card and champagne!
Perhaps someday I will come back to walk some other path in England, so if you happen to transfer there I will contact you again.
Thank you for such fabulous service. I cannot recommend you highly enough! Thank you so much
We have just finished the SWCP all 630 miles of it. (Over 5 years not all at once!!!!) You have transported our luggage from Minehead to Poole and have never once let us down. It has been a brilliant service. All our accommodation speak highly of you and its been reassuring that you have been at the end of the phone if needed. Thank you again. Hope to speak to you again for our next hike.