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Brigantes Walking holidays Brigantes Accommodation & Baggage Courier Service www.brigantesenglishwalks.com

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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path for 6 years now and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!


Just wanted to say thank you for your excellent service this week. Our bag has always been there when we arrived, and good communication with the Airbnb owners made things very easy for them.
Will definitely use you in the future!


Sarah and Tim
Added Mar 19th 2018, 11:15am

 Hi Sue,

Hope this is the correct email address for you. You sent me a quote for the Pembrokeshire Coast Path which I've happily accepted, and I just wanted to tell you what a wonderful service you've provided for me over the last three years as I trekked around the South West Coast Path - I was never let down - and on one occasion when it was actually my B&B hostess causing a problem someone in your office went out of their way to help me. It's the Pembroke next for me - and then sadly I'm not doing any more walks covered by you - so a very sincere thank you from a very happy customer.

Kind regards, Sally Chippindale
Added Feb 12th 2018, 9:44am

 Hi Sue,

Many thanks for this - I will contact Andy shortly as you suggest - hadn't realised that the Coleridge Way was close to where we are walking.

Certainly good to have someone recommended by Luggage Transfers.

Margaret and I are over halfway to completing the whole of the ECP only having to complete Blue Anchor to Aust, Hunstanton to Bridlington and Southport to the Scottish border - all inspired by completing the SWCP which of course was made so much more feasible by Luggage Transfers.




David & Margaret Wyatt
Added Jan 12th 2018, 9:40am

 Dear Sue and team,

 Thanks a lot for all the luggage transfers you have done for us.

You are a very reliable team!


All the best, Maarten Koens
Added Nov 2nd 2017, 9:25am

 Dear Sue and team,

Once again you have done it!
On my recent trip between 3rd and 12th October, you lifted the burden of me even thinking about my luggage whilst walking the S.W.C. Path.
Sure enough every evening, on my arrival at a new venue, I found my bag had been safely and seamlessly delivered.
Well done all-will be in touch for the next stage in due course!
Thanks again
David Hancock


David Hancock
Added Oct 23rd 2017, 5:01pm

 Dear Sue,

Thank you for arranging my luggage transfer along the Pembrokeshire coast path. I am very pleased with the service. My bag was always there to greet me at my accommodation, enabling me to have a wonderful walk along path carrying very little weight and I made it! I shall definitely recommend you to anyone who enquires.

Please thank the courier involved.

Best wishes, Judith Carter
Added Oct 12th 2017, 9:37am

 Thanks for your help, Sue. All transfers worked smoothly.

An amazing on-foot trip, as you can imagine.
Cheers, Simon.
Added Oct 11th 2017, 12:36pm

 Hi Sue

Just wanted to say thanks for the transfer, all worked very smoothly and I can't imagine why I thought we could walk from Mousehole to Porthcurno carrying our gear.

Perfect service, you will be recommended.

Thanks, Martin Fowler
Added Sep 27th 2017, 9:48am

 Hi Sue

A quick note to say thank you for a very efficient service that worked perfectly!

Regards, David Street
Added Sep 26th 2017, 9:59am

 Dear Sue,

We returned to London a week ago having successfully completed the  Minehead to Instow section of the SWCP; the first section of our SWCP expedition which we aim to complete over the next 8 to 9 years!  I just wanted to drop you a quick email to say how impressed we were with the efficiency of your luggage transfer service. As first timers to long distance walking we were slightly nervous that all the plans would come together and luggage would be there when we turned up.  However, our bags were always there when we arrived and the B&B/hotel owners were always informed as to when luggage was being collected/delivered.   Altogether a seamless, helpful and efficient service from initial booking enquiry through to the actual transfers.

We learnt a few lessons this time around as to exactly what and how much you need to take,  distances to cover in a day etc   When we embark on the second section in 2018,  we will certainly be back in touch and booking with you again.   Thank you all your help.

Kind regards, Angela
Added Sep 25th 2017, 10:45am