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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

Just a note to say thank you to all at Luggage Transfers for a great service last fortnight. It seemed a minor miracle that our bags were just waiting there every time we arrived in the evening, with no bother, no effort and no worries! Particular thanks to Caroline, who I think did nearly all our transfers and we did meet briwefly in Salcombe. Liked the smart red van. Again, very many thanks,
Chris
Added Jan 4th 2011, 10:21pm
We have just returned from a fabulous walking week in Cornwall (glorious weather!) and want to thank you very much for the great service of Luggage Transfers. It was a really smooth and efficient operation and the one time we met one of the staff at Pendeen, he was very friendly and pleasant. We have recommended you to others that we met along the way! Many thanks once again
Rachel Harrison JULY 2010
Added Jan 4th 2011, 10:33pm
We have arrived home and wanted to take the opportunity of thanking you for the excellent service we received by your company. I will gladly recommend your company in future.
Kind regards Michael Townsley
Added Jan 4th 2011, 10:25pm
As you know, there was a rendezvous at South Haven Point yesterday - and thank you for the champagne!!!! A most unexpected and delightful extra. Your service was exemplary throughout. I would recommend you to anybody who wants the pleasure of walking with only the daily essentials on their back, and the comfort of finding the rest waiting every evening! Your contribution was crucial in making the last 50 days some of the most totally enjoyable I have ever spent. Please give my thanks to everybody.
Best Wishes, Jane
Added Jan 4th 2011, 10:26pm
many thanks for your help - it was a wonderful walk with pretty weather!!!!
best wishes Hartmut
Added Jan 4th 2011, 10:27pm
Just wanted to drop a line to let you know how happy we were with the service we received last week. We had a great holiday helped greatly by the fact we didn’t have to carry our bags and the flexibility when it came to the rain!
Best regards, Liz
Added Jan 4th 2011, 10:23pm
Just to say a hugh thank you for an excellant service, after carrying our bags on the first day and finding it tough, we contacted you and at short notice you were able to arrange the transfer of our bags. Our holiday was much more enjoyable without our heavy bags, made the hills easier too!We sang your praises to everyone we met along the way! Plus thanks to Julie & Sue in the office who were very helpful, friendly and thorough! Thanks again, will definately be using you in the future.
Kind Regards Clare & Shirley JUN 2010
Added Jan 4th 2011, 10:29pm
Just to say thank-you very much, all luggage successfully transferred! We had a great time and hopefully we’ll be back to do another installment soon. Regards Clare
Added Jan 4th 2011, 10:25pm
Just to let you know that everything went very smoothly with our luggage. So much so that after a couple of days we forgot about it completely! It was one less thing to worry about. The weather was wall to wall sunshine and blue sky and we had a great time. We will definitely be using you next year and will recommend you to others walking the south west coast path Many thanks for a superb service.
Peter Watts JUN 2010
Added Jan 4th 2011, 10:32pm
Many thanks for a well organised transfer of our luggage from Budleigh Salterton through six transfers to Weymouth. What a load you took of our minds ( and more importantly,our backs). Thank goodness you were moving the heavy stuff as we experienced the hotest week this summer so far while walking the South West coastal path. We enjoyed your beautiful coast in Devon and Dorset so much that we plan to do another stretch of the path later in the year. So you can be sure we will be in touch again for your ver
Regards. Graham Hay and Sean Barry
Added Jan 4th 2011, 10:21pm