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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

Many thanks for a well organised transfer of our luggage from Budleigh Salterton through six transfers to Weymouth. What a load you took of our minds ( and more importantly,our backs). Thank goodness you were moving the heavy stuff as we experienced the hotest week this summer so far while walking the South West coastal path. We enjoyed your beautiful coast in Devon and Dorset so much that we plan to do another stretch of the path later in the year. So you can be sure we will be in touch again for your ver
Regards. Graham Hay and Sean Barry
Added Jan 4th 2011, 10:21pm
Your service was brilliant and faultlessly delivered our baggage to each destination en route. We were delighted to meet Garry who certainly offered 'service with a smile' - and an anecdote or two! Very many thanks for you excellent service. Best regards and every good wish for the future
David (Rawson)
Added Jan 4th 2011, 10:27pm
I just wanted to say thanks - the luggage transfer worked perfectly and we were delighted with the whole process; furthermore all the b&b owners who mentioned it were very impressed with the service too and much appreciated being called ahead about times. all best wishes and thanks again - it really contributed to an excellent holiday!
Simon JUN 2010
Added Jan 4th 2011, 10:33pm
Your service was brilliant and faultlessly delivered our baggage to each destination en route.We were delighted to meet Garry who certainly offered 'service with a smile' - and an anecdote or two! Very many thanks for your excellent service. Best regards and every good wish for the future
David (Rawson) JUN 2010
Added Jan 4th 2011, 10:33pm
Indeed when were most put out to find that our mobile phone charger had been left at the previous hotel, Luggage Transfers immediately agreed to send someone to collect it and - yes - it was waiting for us at our next stop. We can recommend Luggage Transfers without any hesitation. They really made our holiday. Ian and Hilary Wallis
Ian and Hilary Wallis
Added Jan 4th 2011, 10:22pm
'We have always wanted to repeat the holidays of our youth by walking the South West Cornish path (from Bude to Padstowe) but had worried about the load to carry. Now retired, what had seemed nothing all those years ago was now a concern. We then discovered Luggage Transfers. Simply an email away we had our bags collected and delivered from and to each of our detinations, always on time and waiting for us as we arrived. The staff could not have been more helpful. cont......
Ian & Hilary Wallis
Added Jan 4th 2011, 10:24pm
Many thanks for organising a superb service. Everything went to plan apart from us and you even helped us out with that at very short notice. Well done and we will certainly be using your services for all our next expeditions to the South West Coast Path.
Kind Regards. Paul Murrells
Added Jan 4th 2011, 10:24pm
Thank you for your assistance with our holiday. Especially as it was at such short notice. It was nice of the last driver to leave us a note on our luggage. Your system is good and it has the added advantage that the B&B knows we are on the way.
Thanks again. joan wrenn
Added Jan 4th 2011, 10:23pm
We were really grateful for the service and impressed with how smoothly it ran.
Many thanks Andrew & Mari Paz
Added Jan 4th 2011, 10:20pm
Dear Sue, Just a line or two to thank you, and the team, for making our walking week from Portwrinkle to Dartmouth such a success. It was so nice to be able to 'go green', by NOT using two cars but to use busses to get to and from accommodation, and to know that our camping equipment would be waiting for us when we arrived, hot, tired and dusty. We were busy spreading the word about the service, as we met walkers along the way and wish the company the success it deserves. Cilla Mitford and Marie Lejeune.
Added Jan 4th 2011, 10:26pm