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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

Dear Sue, I want to say “Thank You so much!” for your service, which worked really perfectly. Every evening, when we found our luggage on its place, we were glad ! We wish that you will have good success with your agency further on! We are planning to continue our walk -because we enjoyed the cost path really!- in 2013 and hope that we can use your service then again.
Best wishes, Solveigh
Added Apr 26th 2011, 11:44am
Dear transporters, Yesterday I came back home in Holland from my Devon coast to coast walking trip.It has been fantastic: beautiful scenery, great lodgings and very good food.But one of the best things was your transport service. Every time after a day of walking and climbing my friends and I arrived at our hotel/guest house to find our bags waiting for us. Thank you very much for your efficient and always on time pickups and deliveries!
Friendly greetings from Marinus Schrijver
Added Apr 24th 2011, 3:30pm
Dear Sue, We are back from the SWCP, me with a badge for having completed all of it (in about 8 years), and I would like to thank you for your splendid organisation. It was really great not to have to think about the luggage at all and to know that someone from Luggage Transfers would be on call if we had any problems. Thanks for your efficiency and your good humored support. Best wishes,
John Gulson
Added Apr 23rd 2011, 7:30pm
Hi Sue, We are now back home. I'd like to thank your team very much for the excellent transfers throughout our holiday on the SWCP. We will be doing further sections in the future and will certainly be in touch again. Please pass on our thanks.
Dave & Libby Ireland.
Added Apr 21st 2011, 2:14pm
Dear Sue, I have completed the Bude to St Ives section of the Coast path last week aided by your excellent luggage transfer arrangements which were faultless. Thanks again
Peter Kachel
Added Apr 20th 2011, 10:18am
Dear Sue, Thank you so much. We're just back from a wonderful walk feeling a million times better. And all the more so for having had our luggage delivered. it was great. All best wishes,
Sue James
Added Apr 19th 2011, 1:29pm
Hi Sue, Our walking holiday last week around St Ives was lovely and part of that success was the excellent service we received from Luggage Transfers. I particularly wanted to thank you all because we never actually saw anyone ! Our luggage magically disappeared and reappeared at all the right places. Thanks again. Highly recommended.
Norma Winnert & Christine Ferguson
Added Apr 18th 2011, 2:41pm
Hi Sue Roly and I would like to thank you and your staff on the brilliant service you gave us on our holiday from Fowey to Paignton, it was flawless. Once again many thanks and we look forward to using you again later on in the year. Kind regards
Lesley lock
Added Apr 16th 2011, 7:49pm
We would like to thank you for your excellent and friendly service and we will certainly use you again in future and recommend you to all our friends. We wish you a wonderful Easter. Very best regards,
Michael Savage
Added Apr 15th 2011, 11:32am
Dear Sue Just to say a big 'thank you' for the efficient way oru luggage was collected and delivered last week (ref. PVT 101549). It all worked brilliantly and it was such a relief not to be carrying our backpacks as we had done the last few years! We shall certainly be using you again. Can you just confirm for me that you do luggage transfers anywhere in Cornwall and not just the SW Coastpath, as I may be doing a walk along the Saints Way in the future? Many thanks for everything,
Anita Ballin
Added Apr 12th 2011, 2:32pm