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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hello, Sue, El, all drivers, and everyone,

Thank you so very much for transferring my/our luggage the past three months. I really appreciate how my/our luggage was always at the accommodations

when we arrived. I also appreciate all the quick responses over email when I either changed the number of bags, or changed an accommodation location, etc.

And thank you for the congratulations card and champagne!

Perhaps someday I will come back to walk some other path in England, so if you happen to transfer there I will contact you again.
Cheers! Debby Dungan
Added Oct 2nd 2019, 9:08am

 Hi

Thank you for such fabulous service. I cannot recommend you highly enough! Thank you so much

Best wishes

Lyndsay Chell

Lyndsay Chell
Added Sep 30th 2019, 2:48pm

 Hi There.

I just wanted to say how happy we were with the service provided on our recent trip.
 
I would also like to mention the excellent service given by Paul .He handled a couple of potential problems really well and kept in good contact throughout.
 
Many thanks again and we look forward to the next 120 miles in September 2020.
Regards, Gareth.
Added Sep 26th 2019, 11:14am
Dear Sue 
Just wanted to let you know that all luggage transfers worked like clockwork and the Woolacombe taxi came early when we contacted him.
We hope to use your company again 
Thanks, Jane
Added Sep 25th 2019, 9:20am

 Hello Sue,

We have just finished the SWCP all 630 miles of it. (Over 5 years not all at once!!!!) You have transported our luggage from Minehead to Poole and have never once let us down. It has been a brilliant service. All our accommodation speak highly of you and its been reassuring that you have been at the end of the phone if needed. Thank you again. Hope to speak to you again for our next hike.

Best wishes, Margaret and Tony Davis
Added Sep 24th 2019, 9:50am

 El, 

Thank you very much. Please also thank Sue for me. You all have been very helpful and responsive, and I appreciate that our luggage arrives each transfer. 
Debby Dungan
Added Sep 21st 2019, 6:44pm

 Having returned from our visit to Dartmouth/Slapton I want to pass on a note of thanks to LTTaxis and to the driver who transported us on Friday Evening.  All went smoothly from a pretty remote Farm rental property.  Well done.  I will recommend you both in future.

Regards, David.
Added Sep 19th 2019, 12:35pm

 Good morning 

I just wanted to say thank you for the great service and help this week..  I go home today sadly, but I can’t wait to return to continue my walk.
All the best
Alessia 
Alessia
Added Sep 16th 2019, 10:30am

 After returning from Cornwall again, I would like to thank you and your company for the excellent service with our bags, all went smoothly and a great company to work with, see you again in 2 years time for the next stage!

Tony Lennox 
Tony Lennox
Added Sep 16th 2019, 10:21am

 Hi There

thanks for a super service!
Much appreciated.
chris
chris
Added Sep 11th 2019, 5:27pm