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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Big big thanks to the great luggage transfer man who took our bags for us as we walked the Dartmoor Way. Brilliant service.

Rosemary Burton
Added Jun 20th 2019, 11:59am

 Hello Sue,

We've COMPLETED the south west coast path!! At one point during our last week it looked unlikely due to the rain and wind but in the end we did manage to complete the path. It has taken eight years with Luggage Transfers moving the bags throughout without a hitch. We literally couldn't have done it without you so thank you very much to all the team.

We have been impressed with the service and happy to recommend it to those we met along the way. It is particularly notable that the accommodation owners are also very complimentary about the service, which makes it easier to ask them to accept our bags. Finally, thanks for the note left with our bags at our final destination - a very nice touch.

We wish you and your staff every success.

Regards, Carl and Sue Blackstock.
Added Jun 19th 2019, 11:50am

To Chris and team

Thank you so much for your lovely note and your excellent service. This is the second time I've used Luggage Transfers. I can't praise you enough. Think you're all brilliant!

I'll be back again next year.
Thanks again. Pauline Russell
Added Jun 17th 2019, 1:28pm

 Hi Sue

Just to say thanks to you and Mike and the rest of the team for the excellent service on our four day trip along the SWCP. Despite a few downpours en route (!), my friend and I had great fun hiking from Porlock to Braunton and we never once had to worry about our bags. Each night they were ready and waiting for us at  the night’s lodgings.  We stayed at a number of Airbnbs including a few that had never previously heard of the service but all the hosts spoke highly of your company afterwards and we had no problems at all. 

Best wishes, Nick
Added Jun 13th 2019, 9:31am

 Hello Sue and others, we finished the Pembrokeshire coastpath. We were glad with your service. Thank you very much for carrying our luggage! Greeetings Frits and Lianne from Holland

Greeetings Frits and Lianne from Holland
Added Jun 9th 2019, 9:43am

Thank you Sue.

Amazingly, we have now completed the SWCP!  Proud and yet sad as well - it has been a wonderful series of holidays over the last six or seven years (we can't remember when we started!), and we are sorry to finish.

Luggage Transfers has been with us all the way, and done a brilliant job (both showing us good places to book and taking our luggage around, never a lost bag or anxious moment!) - we couldn't have done it without you!  So thank you very much indeed!
With very best wishes, Penny & Matt Andrews
Added Jun 6th 2019, 12:19pm

 Hi Sue

I just wanted to let you know that everything worked perfectly with our bag transfers and we were very happy with the service.
And the taxi we booked through you was great too.
Thanks very much for all your help.  We'll be doing another week in September so will be in touch in due course.
Kind regards, Debbie
Added May 31st 2019, 9:45am

Hi Sue,

Got back last weekend from walking the latest leg of the SW coastal path (St Just to Falmouth) so many thanks to you and your team for once again providing such an excellent luggage transfer service - it's always comforting to know your luggage will await you at your next overnight stop particularly after you've had a long, hot, hard day on the trail !! 
 
Kind regards,

Roger
Roger
Added May 30th 2019, 4:46pm

 Hello Sue

We would like to thank you for the excellent service you provided to us during our walk along the coastal path in Cornwall
This is a 10 out of 10 it can't be better, we are delighted about this super service well done!!  Once more thank you so much for your excellent and super organized service
Take care and have a good time
Many greetings
Rolf & Renate Teuscher!!

Rolf & Renate Teuscher
Added May 29th 2019, 3:34pm

Re Lt Taxis

Sue - just a little bit of feedback for you. We've used your services a few times and the latest, this week, was perfection. Rob (Lizard Taxis) picked us up a few minutes early at Coverack and gave we Devonians a lot of local info on our way to Porthallow. 

A superb service from all involved - from you in the office to the drivers themselves.
 
Thanks
 
John Patston
John Patston
Added May 24th 2019, 6:10pm