Testimonials on our Baggage Transfer Service
What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.
Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........
Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month! These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!
We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.
Here they are, every one of them...... Some of them will make you smile!
We had a wonderful walk and were very happy with your service
Thanks for everything great service will definitely use you again I
intend doing more of the walk either later this year or next do will be
Thank you for arranging the transport of David's and my luggage for our
recent walk from Plymouth to Poole. As usual, your guys were superb,
even coping with the challenge presented by the breakdown of the Poole
ferry. We actually met three of them - Paul,
Paul and Graham(?) - all of whom are great ambassadors for your firm.
We wish you and Luggage Transfers continued success.
With best wishes,
John Ostle and David Crocker
Thanks for the great service transferring our rucksacks between Falmouth & Helford.
Rob (hope Iâve got the right name) could carry them on one finger, but
the wonder of the service is that we were free of them, no matter what
Please pass on our thanks to him.
Hope to be back in Cornwall again next year.
We finished walking the south west coast path in June 2019 and would
like to thank you for a fantastically good service that we have used
over the years. There has never been any problem and Luggage Transfers
have made it possible for us to enjoy the walk with absolutely no
concern about whether our luggage would be collected or delivered. Your
service is extremely efficient and totally reliable.
Hi Sue and team
A huge thank you for all your help with transferring our bag around Cornwall over the last
I hadn't realised what a logistic exercise your company runs, and am in awe of how you managed
not just my bag but all the others you must be ferrying around.
Apart from the panic call I received on Sunday morning from the Perranporth accommodation
(which Pearl sorted quickly, efficiently and with amazing good humour considering she was working
on a hot and sunny Sunday!), everything went according to plan.
We're hoping to do more of the coastal path in due course and are delighted to know your team
will be in the background to enhance the journey.
Best wishes and once again, many thanks
wanted to drop you a short note to say thank you for the courteous and
efficient service you provided and the prompt pickups and deliveries
experienced during our walks.
Enjoy the summer,
We used Luggage Transfers in May when we walked the first
section of the coast path from Minehead to Westward Ho! and we were
very impressed with the service. We never actually saw the drivers, that
part just worked really well, but talking to our various accommodation
providers we got nothing but positive feedback on their courtesy and
efficiency. The hand written note left with the luggage at our last drop
off was a nice touch.
We are looking forward to our walk in September knowing that our luggage transfers are in good hands.
Booking ref PVT 125881
Belated thanks for the efficient service on the bag delivery back in June. I donât do
formal feedback etc but please pass on my thanks to Chris and the team.
Hi Sue and team
Just a note to commend LT on a super efficient and reliable service. It made our holiday even more enjoyable.
Will be in touch again next year
Keith & Jean