Testimonials on our Baggage Transfer Service
What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.
Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........
Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month! These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!
We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.
Here they are, every one of them...... Some of them will make you smile!
Hi El
We didnât need the extra bag at all as it turned out! Plenty of space in just one â no idea what extra paraphernalia I have carried in the past! Just wanted to say another big thank you to you and your team including all the wonderful taxi drivers. Our luggage was thankfully always there waiting for our arrival. We had such a lovely time â I didnât want to come home and canât wait to return in May next year to do the last leg. Then who knows, we may do it all again!!
Hi, just wanted to thank you for a very efficient service. Our luggage was where we wanted it every night! Brilliant, we'll be using you again when we get back on the track.
Also, want to say how impressed we have been with the efficiency of your service this week. Thank you!
Hi Sue,
We
finished our long Distance walk in Devon a couple of weeks ago, this is
the third time you have organised our bag transfers and weâd like to
say what an excellent service you provide â We have at least two more LD
walks planned for the future in the South West and we will certainly be
in touch with you when they come round. We never have any fears that
our bags will turn up and be waiting for us after a long days walk and
we also appreciated the thank-you note left with our bags on the last
day â a nice touch.
This
is just a short note to say a big âThank-Youâ for your contribution to
all our very enjoyable walking holidays in Cornwall & Devon.
Iâll be in touch for 2021 as itâs the Pennine Way for us next summer,
We had a wonderful walk and were very happy with your service
Thanks for everything great service will definitely use you again I intend doing more of the walk either later this year or next do will be in touch
Dear Sue,
Hello Sue,
Thanks for the great service transferring our rucksacks between Falmouth & Helford.
Apparently Rob (hope Iâve got the right name) could carry them on one finger, but the wonder of the service is that we were free of them, no matter what the weight!
Please pass on our thanks to him.
Hope to be back in Cornwall again next year.
Best wishes
Liz
We finished walking the south west coast path in June 2019 and would like to thank you for a fantastically good service that we have used over the years. There has never been any problem and Luggage Transfers have made it possible for us to enjoy the walk with absolutely no concern about whether our luggage would be collected or delivered. Your service is extremely efficient and totally reliable.
Hi Sue and team
