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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 Hi Sue,

I'm really pleased I used you guys. Without the efficiency of your whole organisation it would have been quite a different story trying to walk the whole of the south west coastal path in one go. 

I always knew that my backpack would be waiting for me at the end of every day's journey and it was quite a comfort to see it waiting patiently for me at every campsite I stopped at. 

Initially I did baulk at the cost (my SWCP guide hadn't been updated with current prices) but in retrospect it was money really well spent. 

I will recommend you guys to all of my friends who decide to come over and do this walk. Not sure any will after I tell them how rugged and long it is 😜

Once again thanks to all of you guys who were involved in lumping my heavy pack around for me.

Good luck and you know where I live in New Zealand Sue if ever you get over there. Give me an email and we'll meet up.


Kiaora 😉 Duncan
Added Aug 17th 2018, 9:41am

 Dear Sue,

Thank you for the excellent service provided by Luggage Transfers. We would definitely recommend you for your efficient and informative booking process and for reliability and helpfulness with the transport of our luggage.
Kind regards, Kathryn Buckman
Added Aug 14th 2018, 1:23pm

 Hi Sue, 

Any complement is better late than never. So just to say that the service we received was superb and look forward to using you again next year. 
Regards Keith
Added Aug 6th 2018, 9:26am

 Hi Sue

Just to say how much Michael and I appreciated the Luggage Transfers excellent service during our recent week on the Cornish Coastal Walk in mid June.

We walked the Padstow to St Ives section and it was fantastic to have our suitcases collected and delivered so efficiently during this time.

We will certainly recommend your service !

kind regards, Mandy
Added Jul 23rd 2018, 11:26am

 Hi Sue/Carol

Apologies for the delay in sending this email, but I just wanted to thank you for providing such a wonderful & efficient service  delivering our bags without any problems each day during our walk along the south west coast path from Padstow to St Ives back in May. It was so nice not to have to worry about our bags & to know that they would be waiting for us at our accommodation.
All the very best, Keith Howell
Added Jul 19th 2018, 11:24am


I just wanted to pass on my thanks for such great service on my most recent SWCP trip.  It was the first time I had used a luggage transfer service for my camping kit and I definately won't be going back to carrying it all!  It worked beautifully and the service was excellent from the point of my initial enquiry.  Now to plan the next section.... ! 
Thanks again, Clare
Added Jul 17th 2018, 9:32am

 Hi Sue

We arrived home on Friday from a fantastic holiday and thought that we must acknowledge
the role which your company played in making things so smooth. We didn't meet up with 
any of the folk involved in the 'lugging', but appreciated their efficiency and timeliness.
The very last minute change, mid holiday, was also extremely smooth.
Thank you to all involved. We've already started thinking about next year (returning to 
finish the SWCP, Penzance to Poole)....and will be in touch.
Kind Regards, Terry.
Added Jul 15th 2018, 10:32am


Just a note to say thank you very much for how smoothly things went in the transferring of my luggage during my holiday.

On each occasion my two bags were waiting for me and will have no hesitation in using your company on my next trip to the south west coast path.
Added Jul 13th 2018, 9:41am

Just a quick line to say thank you for such an efficient and professional service. We organised luggage transfer at short notice and everything worked very smoothly from the courteous telephone manner to finding our bags waiting for us at each location. I will certainly use this service again and will recommend to my friends. It made our walk so much more enjoyable.

Thanks again.
Kind regards, Jane
Added Jul 9th 2018, 3:02pm

 Dear Sue

We have returned home from our very
lovely 2 week walking holiday along the
Pembrokeshire Coast Path. The holiday
was beautiful, stunning scenery and
gorgeous weather. We also had the
confidence of knowing our bags were
collected and delivered promptly every
day without any hiccups and we never
managed to beat their arrival despite
setting off very early each day to try
and beat the soaring temperatures! The
fact we had used luggage transfers
meant we only had to walk each day with
a small day sac and enjoy it more than
endure it! Thanks very much to you, all
the drivers involved and Colin.
We'll be in touch regarding the two
John and Jo Brady.
Added Jul 6th 2018, 2:44pm