Luggage Transfer Terms for Walkers along the South West Coast Path

Luggage Transfers (Lt) Mission Statement.

Luggage Transfers are committed to providing a cost effective and reliable service to the walkers along the South West Coast Path. We will collect your luggage from an agreed pick up location and deliver it to an agreed destination.

However as with all service providers, we have to operate with clearly stated Terms and Conditions. Please read these Terms and Conditions as listed below.

Terms and Conditions for the Service provided by Luggage Transfers

1. Luggage Transfers –To be referred to as Lt from point 2 onwards- agree to provide luggage transfer along the entire South west Coast path including the following walker drop off points:
   

Luggage Transfer Destinations in Path Order

Minehead, Porlock, Lynton, Lynmouth, Combe Martin,Heddon Valley,Berrynarbour, Ilfracombe, Woolacombe, Croyde, Braunton, Barnstaple, Westward Ho, Instow, Bideford, Fremington, Clovelly, Harland Quay, Welcombe, Morwenstow, Bude, Widemouth Bay, Bude, St Gennys, Crackington haven, Boscastle, Tintagel, Delabole, Port Isaac, Padstow, Polzeath, Trevone, St Endellion, Wadebridge, Trevone, Constantine Bay, Porthcothan Bay,Mawgan Porth, Newquay, Crantock, Holywell Bay, Perranporth, St Agnes, Porthtowan, Illogan, Portreath, Gwithian, Hayle, Connor Downs, , Lelant, Carbis Bay,St Ives, Zennor, Pendeen, St Just, Cape Cornwall, Sennen, Porthcurno, Lamorna, Mousehole, Penzance, Marazion, Praa Sands, Porthleven, Helston, Mullion, Lizard, Ruan Minor, Cadgwith, Coverack, St Keverne, Porthallow, Manaccan, Helford, Mawnan Smith, Maenporth, Swanpool, Falmouth, St Mawes, Portscatho, Portloe, Portholland, Gorran Haven, Mevagissey, Charlestown, Par, Fowey, Polruan, Polperro, Looe, Downderry, Portwrinkle, Kingsand, Rame, Saltash, Plymouth,Heybrook Bay, Wembury, Noss Mayo, Mothercombe, Yealmpton, Kingston, Bigbury-on-sea, Bantham, Thurlestone, Outer Hope, Salcombe, East Portlemouth, Start Point, Beesands, Torcross, Stoke Fleming, Dartmouth, Brixham, Paignton, Torquay, Babbacombe, Maidencombe, Shaldon, Teignmouth, Dawlish, Starcross, Topsham, Exmouth, Budleigh Salterton, Sidmouth, Branscombe, Beer, Seaton, Lyme Regis, Chideock, Bridport, Burton Bradstock, Abbotsbury, Chickerell, Portland, Weymouth, Overcombe, West Lulworth, East Lulworth, Kingston, Worth Matravers, Swanage, Studland, Poole.

2. Up to 2 bags with a weight limit of 25 kg per bag, will be charged as per the pricing stated within our website. Some destinations may be negotiable dependant on factors such as distance, accessibility etc.
3. Bags exceeding 25kg will be subject to a surcharge of £10 which will be requested on the day of the transfer accompanied by a request for the weight limit to be complied with for future transfers. Failure to comply will result in the cancellation of all future Luggage Transfers and implementation of our cancellation conditions. See below.
4. Payment can be made in advance by cheque, or by leaving cash with your bags at the pick up point. An invoice or a receipt will only be provided on request.
5. Any cancellation to a transfer booking will be liable to an administration charge of £10. There will be no refund on cancellations made on the day of the transfer.
6. Any change of a booked pick up or destination may result in an additional charge.
7. Luggage Transfers agree to indemnify any loss of a WHOLE luggage item up to £250. However this only applies during the transfer period, between the time our driver picks up the item to the time he/she drops delivers it. Any loss of or from luggage after delivery is not covered.
8. The customer must agree that drivers are able to use their discretion in the delivery of luggage should an accommodation be unstaffed on arrival.
   Exercising such discretion may require luggage to be dropped off in a porch/outhouse or other such suitable alternative that has been agreed with the accommodation provider without any liability against loss or damage on the part of Luggage Transfers.
9. Luggage Transfers will aim to collect and deliver your luggage between 0900hrs and 1600hrs.
10. Luggage Transfers Ltd. will always make every effort to ensure luggage is collected and delivered between the agreed times. However should an unforeseen circumstance occur such as vehicle break down or accident, then this may not be possible. In this event we will make every effort to make alternate and acceptable arrangements. Luggage Transfers does not accept any consequential liability resulting from such late deliveries
11. Liability
12. Luggage Transfers Ltd. does not accept liability for any damage claims to bags or their contents, however we will of course take every care to ensure no damage results from our service.
13. Luggage Transfers Ltd recommend that you obtain fully comprehensive insurance in respect of your luggage and its contents.
14. Luggage Transfers Ltd provide luggage and general kit transfer by sub-contracting transfers to self employed drivers and taxi drivers based all around the south west of England. Our service to you, the customer, is wholly there to ensure transfers are combined in order to reduce overall costs to the customer and to reduce environmental impact. We do not accept any legal responsibility or liability whatsoever for the luggage or any accidents/damage/injury or any other mishap that may occur during the transfer of the luggage. To clarify: the driver that is sub-contracted to, by us, retains full legal responsibility and is fully liable for anything that occurs after he or she has accepted the transfer at the point that we inform him/her of the transfer in question. The fact that Luggage Transfers Ltd. agrees to pay direct to the customer up to £250 for lost luggage subject to the points raised within the above point no.7, is in no way an acceptance of liability as Luggage Transfers Ltd. will in all cases seek to be recompensed by the self employed driver in question, in the event that luggage is lost during the transfer process. This payment is a good will gesture in order to ensure that the customer does not need to get involved in recovering monies from any particular driver, and nothing more.
15. You (the customer) accept that luggage transfers Ltd. are not able to check that all drivers that are sub-contracted to by luggage transfers Ltd. are complying with every legal requirement of the relevant enforcing authorities and that it is fully the responsibility of the self employed driver who is sub-contracted to, to ensure they are fully compliant with all relevant legal requirements in force at any particular time. This is because Luggage Transfers Ltd. retain the ability to sub-contract to any particular self employed driver or taxi driver in order to ensure the transfer occurs efficiently, and the customer accepts that it is not practicable or necessary for Luggage Transfers Ltd. to carry out these checks.
16. Luggage Transfers  Ltd. may provide advice from time to time as required by you, the customer. However you accept that Luggage Transfers Ltd. is not liable in any way for any advice given by it or any of its sister companies, and that advice is just that - advice. Only you (the customer) is in full receipt of all of the background details and abilities of you and your party, and of any given situation whilst actually on holiday, and you accept therefore that it is only you that can determine which advice given by Luggage Transfers and its other businesses and interests is relevant and safe for you and any others in your party. Therefore after any advice is dispensed by us, it is ultimately you (the customer) that retains full liability for your own decisions and actions.
17. Luggage Transfers agree to provide the service on the terms set out above for any bookings that are accepted by us (accepted meaning that we have confirmed by email or phone that your booking has been made). Our terms and conditions are otherwise subject to change at any time.
18. Luggage Transfers do not store financial information such as Bank Account or Card details.