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Testimonials on our Baggage Transfer Service

What your customers say about you is by far the most important indicator on how you are doing. We are delighted by the hundreds of positive comments we receive each year from our walkers, but we love it when we hear the occasional negative comment too, because we are then able to learn from it.

Trust in our Walkers Feedback ! - The Good, the Bad and the Ugly........

Luggage Transfers Ltd have been delivering luggage for people walking the South West Coast Path since 2009 and we move over 10,000 bags per month!  These are all genuine thank you's we have received from our satisfied walkers. They are simply copied and pasted from their e mails. We really do get this many...!

 We commit to also publish all written feedback we receive. That includes any negative feedback, and with them we will include our response.

Here they are, every one of them...... Some of them will make you smile!

 We have just arrived back at our original hotel to find our suitcases here- and a lovely note. I have to say this has been the best thing we have done and it has gone like clockwork- very impressed and will be writing a very positive review for sure. Well done and thank you from us all ..

Alison
Added Sep 25th 2018, 8:51am

 Many thanks once again. We’ve always been extremely impressed by your company’s excellent and ultra reliable service. 

 
Best wishes Penny.
Added Sep 20th 2018, 10:32am

 Hi Sue

I just wanted to say thank you for an excellent service from luggage transfers last week. We had a brilliant holiday, assisted by your great team of 'luggage fairies'. We left our bags at one b and b and magically they were at our next stop off by the time we had walked there.

Also, I discovered one of your guys was a friend from the distant past and good to have a catch up!

I now look forward to planning the next stretch of the route.
With best wishes, Annabelle a Rothwell
Added Sep 20th 2018, 10:21am

 Hello Carol

Thank you so much for the luggage transfers on Week 8 of our adventure on the South West Coast Path, Torquay to Weymouth.  As in the previous weeks all our host in B&Bs, pubs and hotels had been contacted by the taxi service and knew when the bags would be collected.  And every evening when we arrived at the next destination airbags were there.  Not that we ever doubted that they would be!  All communications have been friendly and helpful.  Many thanks, we will be on week 9 to Swanage and Poole next year!

Sue Goff
Added Sep 20th 2018, 10:17am

Hi Sue,

I just wanted to say how well the courier system worked on our recent trip. I know now that I certainly played a part in the slight problem we did have. Other than that everything went very smoothly. 

 We intend to walk the whole lot over the next few years so Im sure we will call upon your services again.

Gareth
Added Sep 19th 2018, 9:51am

Good evening

Having safely arrived home following a lovely holiday I just wanted to thank you for the great professional service that you offered me during the multiple transfers of my luggage. The service offered was good value for money and was excellent and would definitely recommend you to others 

With kind Regards,
David and Suzie Taylor
David and Suzie Taylor
Added Sep 16th 2018, 2:15pm
Hi Sue
I hope this e-mail finds you well!
I would like to thank you very much for the PERFECT luggage transfer service provided by LT.
Everything worked fantastic and I never had to care about my luggage.
Thank you very much again!!
Wishing you a nice weekend and best wishes from Switzerland 
Lea
Added Sep 14th 2018, 10:53am

 Hi Sue

Just a quick mail to thank you for the first class service
in getting us from Barnstaple to Padstow without luggage
It all went very smoothly so will be in touch when we do
some more
Thanks again Mike
Added Sep 13th 2018, 2:16pm

 Hello Sue - just wanted to say thank you for excellent service from Luggage Transfers this past week. The baggage transfers were perfect. We had a wonderful week and except for one day the weather was very kind to us. We’ll use you again next year for our third phase of the SWCP.

All good wishes, Carol
Added Sep 6th 2018, 9:59am

 Hi Sue

Many thanks once again for a faultless service. 
Cases were where and when they should be for the entire holiday. Big thank you to our driver.
Best wishes Pauline
Added Aug 18th 2018, 9:59am